As per statistics by relevant institution, the market scale of Japanese B2C EC (not incl. online services) reached JPY 6.8 tn (USD 78 bn), second to China and the US and six-fold to that of Taiwan.
Japanese usually are slow-to-warm-up, and its E-Commerce market remains in growing stage, accounting for 5.8% of overall retail sales which far lower than the US and Taiwan. Doubled market scale can be expected if the prevalence rate reaches US level.
Japanese firms tend to observe and obey all relevant laws and eye one self facilitation instead of defeating competitors through vicious competitions. Without profiteering, Japanese EC market features sustainability with healthy condition which contribute to everlasting businesses.
Sharing similar culture with Taiwan, Japanese customers have a greater acceptance of Taiwanese products. With competitiveness over the price and proximity in geographical location, Taiwanese products contain a relatively competitive logistic cost and efficiency.
Various factors including language, qualification as juristic person, and familiarity with business circumsances, market rules, consumer habits, etc. are required to succeed in Japanese market, lacking any of it would lead to failure even with great effort. What follows include special permit, quarantine, cross-border logistics, domestic shipment, marketing, etc., which are the headache to you. Rest assured and have it covered by us!
Following patterns of Japnese consumers, our customer service adopts the working days in Japan. Our specialists master in Chinese and Japan, allowing them to correspond to Japanese customers in Japanese and to communicate with clients in Chinese. From pre-sale consultationm after-sale service to emergency handling, each and every part requires attention to details. Any complaint or negative review would sabotage the sales.
Nagoya is the geographical center of Japan with the shortest distance to all locations in Japan. By setting our warehouse in this city, the freight can be saved in maximum with delivery pace guaranteed. The warehouse is kept by dedicated personnel, with concentrated shipment once a day. Orders delivered on the same day. Upon returns and exchanges, our warehouse personnel will react onthe same day upon receiving customer feedbacks.
Daily content collection may be divided in three major parts. A. information, including trends in EC industry, platform ranking algorithm change, latest operating method, in-site promotion, recent popular items, popular keywords, etc.; B. Data, including item ranking, views, deals, conversion, bounce rate, etc.; C. latest activities of main competitors and competitive products.
Fees charged by EC platforms include shop opening fee, commisisions on deals and on online payments, processing fee on promotion points, affiliate processing fee, etc. varying on platform used (PC, mobile), which can be sufficiently confusing. Settlement on payments vary by platforms, and each and avery account shall be clear. We submit the ledgers for the previous month to our clients and remits the payments after confirmation on the accounts.
Marketing plans involve SEO (modificiation to item title, descriptions, keyword distributions, etc.). page optimization (layout adjustment, images, etc.), word-of-mouth operation (increase in reviews), advertising, external link generation (landing page for channeling traffic), social media management, etc., which contain great workload. Tasks with higher repitition can be made in cooperation by relevant personnel.
With a decent product from clients, we can help clients enter the Japanese market with a triumph using our Know-How accumulated over the years.
Bio-Oil® is the leading brand in global skincare sector. The SkinCare Oil series is mainly used to treat skin defects and stretch marks for expected females, coming in four sizes of 25ml, 60ml, 125ml and 200ml. DrySkin Gel contains a main feature of improving dry skin, coming in three sizes of 50ml,100ml and 200ml. Bio-Oil® sales on Rakuten and Amazon Japan realized profits on the 2nd month of its release. We optimized product title, header, page layout, etc. according to Rakuten’s algorithm on ranks, and successfully clinched top 3 in body oil sale (Japanese keyword: ボディオイル) on Rakuten.
Casa SIM is a brand under the Taiwanese firm 173Wi-Fi. Coming in prepaid SIM for various regions including North America, European nations, Asian nations, Greater China region (HK, Macau, Taiwan), etc., Casa SIM targets tourists and businessmen traveling overseas. Casa SIM has a steadily progressing quantity in sales after releasing on Rakuten and Amazon Japan.
ぐるなび（Gurunavi INC. ) is Japan’s biggest restaurant reservation website as well as exclusive agency in Japan for Michelin Guide. Faced with constant increase in Japanese visitors, Gurunavi entrusted us in package release on travel EC websites in Greater China regions to allow tourists order in advance. Our services to Gurunavi include overall planning, product info translation, product release, operations on proxy (order handling, dual-language customer service) and other comprehensive services. 先後在With releases on four travel EC platforms including KKday, Ctrip, Lion Travel and Meituan (formerly known as “Meituan-Dazhing Dianping”, the SKUs surpass 1500 annually, with 10000+ annual deals and annual sales surpassing 60M JPY.
One would not fight a war unprepared, and one would not do businesses with a loss.
By utilizing product information provided by clients, we will perform overall market research (market demand, acceptance, main online channels and capacity, classic customer base, etc.)
Following understanding the status of competitors and competitive products, competition strategies are made matching our strengths and weaknesses.
Not only direct spendings but also time cost and labor cost. For example, where a certain item is bound by strict market regulations will result in increase in time and labor cost.
Posterior to aforementioned surveys and studies, we may determine the items to be sold at a relatively reasonable price and strategy, with accurate judgments on expected sales and profits.
2F, No. 180, Section 1, Keelung Road, Xinyi District, Taipei City
principal: Peter Tung
Phone: +886-2-2746 0260
Primary Service: E-commerce agency and business operations
1-7-21, Kami-shakujii eki, Nerima-ku, Tokyo
Principle: Komatsu Hiroichi
Phone: +81-50-5806 2898
Primary Service: E-commerce operation and project planning
Xinsheng Building, No. 1299 Xinluo Road, Jinan City, Shandong Province
Principle: Kevin Lee
Phone: +86-186 1561 8522
Primary Service: E-commerce operation and project execution
Primary Service: Technology development and services